eCommerce Fraud Agent

The eCommerce Fraud Agent Career Track and professional certification trains individuals on the fundamentals of eCommerce credit card payments and fraud as well as the techniques to perform identity authentication, verification and manual reviews.

The Fraud Practice offers several levels of professional certification for personnel in the e-payments and fraud industries with varying levels of experience and for different job functions. There aren’t any schools teaching potential employees about how to look for, prevent and manage fraud from online and telephone sales. It is up to each business owner to develop their own training programs to train new employees in their call centers, risk teams and operations team about online payments and fraud, and this means training can be limited, informal and sometimes way off the mark. The eCommerce Fraud Agent Certification Track provides a concise training regimen for individuals looking to enter into the risk space; and for employers to feel more confident that new employees will be productive in their new roles faster and with less overhead to get them going.

Is the eCommerce Fraud Agent Certification right for you? Find out what industries and job roles eCommerce Fraud Agents work in.

Completing this training certification earns 6 Fraud-Related Continuing Profession Education (CPE) credit hours for maintaing CFE credentials with the Association of Certified Fraud Examiners (ACFE). Find out more.

Key Concepts Covered:
  • eCommerce Credit Card Payments
  • Authentication
  • Reverse Look-ups
  • Data Quality
  • CNP Fraud
  • Verification
  • Data Elements used for Review
  • Electronic Identity

What you can Expect from this Career Track: Individuals taking this Certification Track will be trained to take on roles within fraud teams as an operational Fraud Agent. As an eCommerce Fraud Agent you will be able to perform general fraud screening tasks as well as conduct customer authentication and verification using online fraud tools.

Training program content was updated in 2017. Now offered in HTML5 and compatible with all mobile devices.

Expected Time to Complete Training: 4-6 Hours (includes quizzes, session tests and final exam)
You don’t need to take the entire track in one sitting, it is broken down into a series of training sessions that last from 10 to 20 minutes each, making it easy to work the training program into a busy schedule.

Track Information & Applicability:

  • Included Courses: 4
  • Payment Types: Card Based and Alternative Payment Methods
  • Channels: CNP, eCommerce
  • Regions: Global – North America, South America, Europe, Asia
  • Level of Difficulty: Beginner

Prerequisites: This is a Beginner level Certification Track and requires no prior knowledge, training or experience on the subject matter.

Level of Difficulty
Level of Difficulty: This is a Beginner level training program with no prior experience or training required.

The Fraud Practice's Online Training Portal and Certification Tracks:

  • Available On Demand 24×7
  • Fast, Reliable Online Presentation
  • SCORM Compliant
  • Include Multiple Courses
  • Include Lessons & Quizzes
  • Exams & Comprehensive Final
  • Include Professional Designation with Certificate and Logo
Enroll Now for $200

This training and certification program is available online and can be started today.

Enrollment is easy and takes just a few minutes. You’ll first need an account in our online training portal which can be created here. This free account can then be used to register for any of The Fraud Practice’s online training courses or certification tracks. With lessons available online 24×7, you are able to begin the eCommerce Fraud Agent Track immediately after verifying and approving enrollment.

Access: Unrestricted

Availability: Online, In-House and Webinar

Pricing & Online Enrollment: Take this Certification for only $200 by Enrolling Now.

We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn’t on the topic you expected, or it wasn’t advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.

Is the eCommerce Fraud Agent Certification right for you? Find out what industries and job roles eCommerce Fraud Agents work in.

About this Training Program


The content is broken down into bite sizes, which gives me the ability to take lesson if I have 30 minutes at the end of the day. When at home I know I can take a lesson or two and not need to invest a whole lot of time.

T. Lee
Director of Product Marketing, Transaction Network Services