eCommerce Sales Professional

The eCommerce Sales Professional Career Track and professional certification is intended for personnel focused on positioning, selling and managing merchant payments related products and services for the CNP channel as it covers the information you need to to provide value and differentiation related to fraud and payments.

The Fraud Practice offers several levels of professional certification for personnel in the e-payments and fraud industries with varying levels of experience and for different job functions. The eCommerce Sales Professional Track provides information on eCommerce payments and an executive overview on basic principles for managing fraud. For the CNP market, electronic payments and fraud are intertwined, and one of the best ways to demonstrate value with merchants is to be able to show you can provide real insight on how to optimize and maintain healthy operations in terms of both payment and fraud.

Completing this training certification earns 7 Fraud-Related Continuing Profession Education (CPE) credit hours for maintaing CFE credentials with the Association of Certified Fraud Examiners (ACFE). Find out more.

Is the eCommerce Sales Professional Certification right for you? Find out what industries and job roles eCommerce Sales Professionals work in.

Key Concepts Covered:
  • CNP Credit Card Payments
  • Fraud Vendors
  • Fraud Tools & Techniques
  • eCommerce Fraud
  • Merchant Underwriting
  • Managing Fraud in a Business

What you can Expect from this Career Track: Sales personnel that complete this training should be able to operate in a consultative capacity with merchants related to epayments and fraud management. You should be able to discuss the impact of fraud on a merchant as well as to be able to discuss best practices for merchants to evaluate and manage fraud within their operations. The intent is not to make you an expert in fraud management, but to provide a strong working knowledge of the strategic planning and executive management considerations that apply to managing fraud and epayments in a business.

Training program content was updated in 2017. Now offered in HTML5 and compatible with all mobile devices.

Expected Time to Complete Training: 6-8 Hours (includes quizzes, session tests and final exam)
You don’t need to take the entire track in one sitting, it is broken down into a series of training sessions that last from 10 to 20 minutes each, making it easy to work the training program into a busy schedule.

Track Information & Applicability:

  • Included Courses: 6
  • Payment Types: Credit Cards, Debit Cards
  • Channels: CNP, eCommerce
  • Regions: Global – North America, South America, Europe, Asia
  • Level of Difficulty: Intermediate

Prerequisites: This is an Intermediate level Career Track and requires some basic knowledge, training or experience on the subject matter.

Level of Difficulty
Level of Difficulty: This is an Intermediate level Professional training program intended for account management and sales personnel.

The Fraud Practice's Online Training Portal and Certification Tracks:

  • Available On Demand 24×7
  • Fast, Reliable Online Presentation
  • SCORM Compliant
  • Include Multiple Courses
  • Include Lessons & Quizzes
  • Exams & Comprehensive Final
  • Include Professional Designation with Certificate and Logo
Enroll Now for $440

This training course is available online and can be started today.

Enrollment is easy and takes just a few minutes. You’ll first need an account in our online training portal which can be created here. This free account can then be used to register for any of The Fraud Practice’s online training courses or certification tracks. With lessons available online 24×7, you are able to begin the eCommerce Sales Professional Track immediately after enrolling.

Access: Unrestricted

Availability: Online, In-House and Webinar

Pricing & Online Enrollment: Take this course for only $440 by Enrolling Now.

We Want 100% Satisfaction: There is nothing worse than signing up for training only to find out that it wasn’t on the topic you expected, or it wasn’t advanced enough to provide value. If you have any doubt about the fit of a course to your particular needs, please give us a call. We will be happy to discuss the course, and to provide a more detailed overview on the content to ensure you make the most of your training dollars and time.

Is the eCommerce Sales Professional Certification right for you? Find out what industries and job roles eCommerce Sales Professionals work in.

About this Training Program


I really liked the Buyer Fraud Signals course, it was very informative.

D. England
Fraud Prevention & Payments Services Manager, MonaVie